KaraokeMedia Contact

From this section you can contact our company and see the physical location of our offices.

From 02/08/2025 to 24/08/2025 both inclusive the offices will be closed for vacations.
There will be no customer service during office hours, but you can contact us if you have an EMERGENCY, BY:

For Technical Assistance If you are Premium Pro or have a machine:
- Phone: emergency phone hours only 15:00h to 23:59h. Call the emergency number that you can find in your Premium Pro panel. SEE EMERGENCY PHONE ON YOUR PREMIUM PRO PANEL
- OR Write an email to support@karaokemedia.com
- Or write us at any time to our telegram, and we will answer you within the Emergency hours (From 15:00h to 23:59h.)

Request for non-urgent needs until August 1 and from August 25.

Happy vacations

ABOUT US

KaraokeMedia is a world leader in the manufacture and distribution of karaoke machines, and one of the most important producers of software and karaoke songs for professionals for 30 years.

Music production: We produce our own karaoke songs in real orchestration. We have a team of professionals, among which we can find, from musicians with outstanding professional careers, to a production department with its own equipment, always updated with the latest technologies such as StudioMedia.
Music software: We are developers of software for Karaoke covering both the field of professional entertainment and the particular, for this we have 2 versions of our program KaraokeMedia being these the Pro version and the Home version, the first indicated for professional Karaoke rooms and our home version designed for singing at home in a comfortable and economical way.
Technical support and customer service: KaraokeMedia stands out for providing excellent customer service and technical support. An exclusive department available 365 days a year.

In short, our work is done from a professional space, and with high experience which allows us to ensure a product that meets the needs of our customers, accompanied by a customer service 365 days a year.