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FAQ - Premium Pro account

1. What is a Premium Pro account and what features and advantages does it have? See answer

2. Where can I hire the Premium Pro account? See answer

3. Where can I use my account? See answer

4. Can I pay the Premium Pro account with my account balance? See answer

5. In what program can I use Premium Pro account? See answer

6. How long can I use it? Does it have any limitations? See answer

7. How can I pay the bill of my Premium Pro? See answer

8. I have no card to pay the bill, how can I pay it? See answer

9. Do I have any permanence? See answer

10. What happens if I have no money in my account when the bill has to be made? See answer

11. Can I have my account on 2 different computers? See answer

12. Do I need to have Internet connection? See answer

13. What does hiring a subscription mean? See answer

14. Is there a trial period for a Premium Pro account? See answer

15. How many songs are there available? See answer

16. Can I use the dual monitor? What additional cost does it have? See answer

17. How can I see the remaining time of my subscription? See answer

18. How can I hire another account for another computer? See answer

19. Do I have to pay royalties and publishers or producers in my local? See answer

20. Can I delete a computer account to install it on another one? See answer

21. What kind of songs are included? classic, modern music? See answer

22. Can I download all the songs? See answer

23. My customers ask me songs, can I ask for them? See answer

24. Apart from this, what else do I need to start singing? See answer

25. In what languages are the songs available? See answer

26. What happens if I unsubscribe but I want to subscribe again? Must I pay the charges again? See answer

27. What if my Premium Pro account does not work on my computer? See answer

28. Can I return a payment of my Premium Pro account? See answer

29. How do I cancel my subscription? See answer

30. What happens if I cancel my subscription? See answer

31. Can I still use KaraokeMedia Pro 4 if I haven't a Premium Pro account? See answer

32. What should I do if I can not open the application and / or I have to format the computer? See answer

33. Do you have any question not listed here? See answer

34. How can I unsubscribe in the Premium Pro account? See answer


We are a company in the audiovisual sector with an experience of more then 20 years in the world of music and karaoke. We produce our own songs and we develop our software exclusively designed for both professionals and individuals. Thank you for your visit, the KaraokeMedia team.



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